Q1
What is the return policy?
Because our products are adult products, we accept return if box unopened, buyers need to pay the shipping fee.If you have used, in the health reasons, we do not accept returns, I hope you can understand. If the product has any quality problems,we offer a one-year free product warranty and a lifetime paid after-sales service.
Q2
What are the Dildos made from? Are the attachment body safe?
Almost all of our dildos are made of high quality silicone, a small number of products are made of PVC, and sleeve of masturbation cup is made of TPE. We recommend keeping them separately after washing.
Q3
Are these products carefully packaged and have discreet shipping?
Yes,neutral packaging without any sensitive words
Q4
How long is the stroke of Auxfun series?
1.18~3.54"（Adjustable）
Q5
Does the machine need to be assembled ?
Hismith Classical, Hismith Mini, and Duo-play require simple assembly, Table Top 2.0 ready to use out of the box
Q6
How Strong is the Motor?
We have 48W 70W and 100W Version, depend on which machine you want.
Q7
Does the machine slow down or lose some power when your legal grip the toy?
At a certain speed, you can't stop the machine from thrusting."
Q8
Does the machine come with any attachment?
Yes, every machine comes with a silicone dildo for beginners, if you want something different, please view our website, we offer dildos from beginner to amazing sizes. also, we have some anal toys and masturbation cups for gentleman.
Q9
Does the machine come with a storage bag to keep it in when not in use?
Yes, it comes a portable canvas bag. And you also can carry it anywhere.
Q10
Where can I buy more accessories for my Hismith sex machine?
You can search for keywords"KlicLok System" at the following sites: https://www.amazon.com/b?node=3777371 Or visit the following websites: www.amazon.com/shops/Hismith
Q11
Where can I buy more accessories for my Hismith sex machine?
Absolutely, It worth every penny! The maximum noisy is less than 50 db.
Q12
The machine grip is not very good, especially when the speed is fast, is there any way to solve this problem?
we can consider putting the machine against the wall. On the other hand, we can put some fitness dumbbell pieces on the legs
Q13
Are the dildos soft or stiff?
There are many types, you can choose from, if you want soft, I suggest you choose ours dual-density toys
Q14
Does the suction cup adapter strong?
The suction cups are made of one-piece aluminum alloy, no holes will not leak, and the adsorption force is strong
Q15
The dildo received are broken. How to get a replacement?
Just email to contact@auxfun.com, send some pictures to show us the broken toys and let us know your detail shipping address and phone number.
Q16
What is the operating voltage of the machine? Whether it is safe or not
Power adapter supports wide voltage, 110-250V can be used, the output voltage is 24V, human safety voltage. UL,SAA,CE,RoHS, PSE,JET,GS，FCC certificated
Q17
Is it necessary to use condoms, when using machine attachments ?
Although our attchments are made of healthy materials, we recommend using condoms for hygiene and ease of cleaning.